ServiceNow administration

Finding the costs of managing your ServiceNow platform expensive?

Don’t have the requirement for a fulltime ServiceNow resource?

Have a need for coverage when you require support?

Let us help you lower your cost of administration with our package built for small businesses

Service Modelling

Providing a consistent approach to your application services, configuration items, business applications and mapping these accordingly is an important part for your service modelling

As a provider to small, medium we operate an everything is a service model [Xaas]

To enquire more about our service modelling click read more or contact us for further details

Infrastructure Modeling

Being able to translate your technology into service, especially your configuration items has become increasingly important especially where the CMDB is concerned.

We help to provide a base structure to build on, supporting a range of options for your infrastructure.

For further details please click read more below

IT Operations Management

We offer a range of options to manage your IT service operations with cost, security, compliance and automation. We deliver a baseline for maturity of your services as we work with you to manage, deploy, resolve to operational excellence

If you would like to engage with our team to please contact us, or read more below

Service Management

The service management offering provides a review of your current services and how these are delivered to your customers. Improvement initiatives around people, partners, process and products

How does your IT metrics stack up?

For further information click read more or contact us to discuss any requirements

Integration

Help to streamline your Operations with affordable ServiceNow API integration that your third-party providers use, no matter what platform they are on.

For other Integration options please contact us to discuss the options available for your organisation.

Enterprise Solutions

For smaller business providing affordability for small to medium size businesses wanting a pathway to enter the enterprise market without paying the large enterprise license costs of larger organizations.

Talk to us about how we can help your organisation lower the cost of ownership while assisting you to grow your business.

Workflows

We utilize a low code no code flow designer application to be able to deliver flows that provide automation, efficiency, and avoid human error.

Sometimes its necessary to create an automation, workflow, quickly to achieve a migration for instance. Talk to us in this case and find out more below.

ISO 20000

We specialize in creating custom processes in preparation for your IT service management audit, providing sampling data, policies and processes, which are mature and effective in gaining ISO 20000-1

Are you prepared for your audit?

ISO 27001

We offer solutions that are ISO 27001 compliant, while we also aid with your current or future audits

Do you have all your controls in place to maintain or gain ISO 27001 compliance?

ITIL

We provide solutions that have a high level of ITIL maturity, and which are ISO 20000-1 compliant. All service managers are either V3 expert certified or VeriSM certified.

Click read more for further information on ITIL

PMP

All our Project Managers are certified either in Prince 2 or PMP and available for your larger projects which require longer term planning of the roadmap